We have an emergency on-call available at all times. We make the difference with our 2-hour turnaround guarantee. 365 days a year, 24 hours a day, 7 days a week.

Our Services

Assessment and Stabilisation

Our service understands the needs of a person experiencing a crisis related to their mental health, reducing risk and laying the foundation for longer-term support.

Looking for urgent assessment and stabilisation support?

Get in touch with us today!


The Right Start to the Right Support

When someone is experiencing a crisis or has multiple needs that have yet to be determined, immediate access to the right professionals makes all the difference.

Whether someone is awaiting a more permanent placement, transitioning out of a hospital or failed setting, or experiencing a crisis, we offer a team of specialists that builds an environment where their mental health needs can be safely assessed.

Clarity During Times of Change

We support children, young people and adults with complex mental health needs, including:

People in acute crisis who need urgent stabilisation

People with undiagnosed or unclear support needs

Young people awaiting long-term community placements

People discharge from the hospital or transitioning from secure services

People whose previous placements have broken down

We provide structure, safety, and clinical oversight to reduce distress and begin recovery.

Specialist Assessments with No Waiting List

We offer ADOS-2 assessments (Autism Diagnostic Observation Schedule) with no waiting times. This assessment pathway ensures people can receive an autism diagnosis without delays.

Assessments are delivered by qualified clinicians in collaboration with our multidisciplinary team, supporting informed care planning and funding decisions.

Multidisciplinary Approach to Care

Behind every step forward is a team that works together.

Our multidisciplinary approach brings together a range of expertise to shape support around each person, including:

Positive Behaviour Support Specialists

Community Psychiatric Nurses

Multimedia and Communication Specialists

PROACT SCIPr Specialists

Occupational therapists

We have developed an assessment to support people facing delayed discharge from hospitals or out-of-area placements. It is carefully developed by our internal team of Community Psychiatric Nurses (CPNs).

Our goal is to assess the risks the person faces, recommend pathways for their return to suitable accommodation, and explore engagement with private housing providers. 

Why Families and Healthcare Professionals Choose Us?

We have experienced and skilled nurse-led teams, allowing people in complex situations with multiple needs people and their families to make decisions about their care and participate in the care planning.

Experienced MDTs with PBS and trauma-informed training

De-escalation support in the home or community settings

Seamless coordination with local authorities and healthcare providers

Make a Referral

Contact our Referrals and Admissions Associate Director – Gareth Goundrill, by filling out the form.

Gareth Goundrill

Referrals and Admissions Associate Director


Mental capacity affects our ability to understand and process information, and to make decisions about…
Understanding mental health difficulties, and knowing the signs, is vital in providing support for children…
In times of distress, seeking immediate and professional support can be a lifeline, acting as…
Social isolation is a significant challenge that affects mental and physical health, often leading to…

Make a Referral

Contact our Referrals and Admissions Associate Director, Gareth Goundrill, by filling out the form.

Gareth Goundrill

Referrals and Admissions Associate Director