We have an emergency on-call available at all times. We make the difference with our 2-hour turnaround guarantee.
365 days a year, 24 hours a day, 7 days a week.

Navigating Crisis With
Outcome-Based Solutions

Nurseline Community Services supports people with complex emotional needs experiencing crisis situations. We believe that people can reach their true potential with outcome-based plans and person-centric tailored care focused on promoting independence.

Fast response within 2 hours

Crisis Management Solutions

Consistent Staff

Welcome to Nurseline Community Services

Nurseline Community Services is a nurse-led mental health care provider. We can assist you with de-escalating and managing crisis situations that involve people in need of mental health support.

Our focus is mainly on young people in their homes and the local community. However, we can provide assistance for various age groups, between 0-65+ years.

Delivering short-term complex care on short notice, our teams create person-centred, tailored care plans with our humanised and outcome-based approaches.

With over 400 highly trained clinicians, we have one purpose in mind – to support people with mental health needs regain and maintain their independence. By using Positive Behaviour Support (PBS) practices, we welcome positive outcomes and make a real difference in the lives of the people we serve.

Our Fast Response Teams are ready to assist you with any emergency within 2 hours of your initial contact to ensure your needs are met without delay.

What sets us apart:

Families with Positive
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Supporting Families
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Highly Trained Clinicians
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Working with multiple local authorities all across UK
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Shaping the Future of Health and Social Care

Read our latest White Paper Publication 2023 built on the responses from 200+ support workers, commissioners, and families, showcasing the current state and challenges in the UK health and social care community.

Download now and join us in shaping a future where everyone feels heard, understood, and supported.

Our Services

At Nurseline Community Services, we deliver person-centred care packages with above-average expertise and service in your own home.

Need immediate assistance with crisis management?

Our expert Fast Response team is at your service, ready to de-escalate any crisis situation within 24-48 hours.

We provide person-centred care and support for the following:

Our Outcome-Based Approach

Our outcome-based approach includes recovery steps that focus on improving the positive outcomes for the people we serve, enhancing the quality of life, and reducing hospital readmissions. By prioritising positive outcomes, we can better tailor the care plans to meet each individual’s needs, resulting in improved health and regaining purpose in life.

Our services are regulated by the Care Quality Commission (CQC) to ensure they meet the required quality and safety standards. Responsive, safe and caring are among the categories we have rated GOOD in our Bristol office.

Nurseline Community Services - where diversity and inclusion meet physical and mental well-being

Nurseline Community Services empowers employees to thrive personally and professionally, making it a Great Place to Work and promoting a safe and satisfying work environment.

We’re also recognised as one of the UK’s Best Workplaces for Wellbeing, placing people’s mental and physical health as our priority.

Our values of Family, Impact and Teaming are our driving force in providing consistent and continuous care and support.

Bristol office
0117 403 0943

Birmingham office
0193 431 1922

Gloucester office
0193 431 1922

Crisis Management Plans to Support You

We understand that finding the right provider for crisis management can be challenging. Therefore, we’ve created Fast Response Service that effectively responds to the given crisis situation.

Our focus is on detailed person-centred care processes that we deliver on the same day, ensuring that people with mental health needs are adequately and instantly supported, regardless of the challenges.

We have an on-call number available for immediate assistance and a short-notice referral process for different areas. Our aim is to respond quickly and mobilise a support team within an hour.

Contact us now. We are committed to making the process as simple and effective as possible for you.

Impact Stories

Only by aligning our values and mission, can we create a strong mutual bond and real change. And our team isn’t just making a change, but making a significant impact and difference in people’s lives!

Please take a moment and read their unique impact stories.

Thank you for helping us 
improve our services for those
we support

Blogs & News

We believe providing accurate and timely information through our Blogs and News category can help build trust.

We create helpful content that provides value and helps people stay informed.

Identifying signs of abuse and neglect in care settings is crucial for ensuring the safety…
Nocturnal epilepsy and seizures represent a significant aspect of sleep disorders, affecting individuals during the…
Challenging behaviour often follows a cyclical pattern, a recurrent sequence that can be both predictable…
Recognising signs of learning disabilities in adults is the first step towards seeking support and…

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