We have an emergency on-call available at all times. We make the difference with our 2-hour turnaround guarantee. 365 days a year, 24 hours a day, 7 days a week.

Our Services

Expert Clinical Care at Home

Supporting young people and adults with complex physical needs, long-term conditions, and disabilities to live safely and achieve better health and life outcomes.

Specialist Nurse-Led Teams Delivering Complex Physical Care across the UK

Complex physical health needs affect not only the person but their family too, impacting daily life, wellbeing and overall health and stability.
This is where our nurse-led teams step in. We provide specialist clinical care at home and in the community to support people’s emotional and physical wellbeing.

Expert Nurse-led Teams

Specialised Clinical Care at Home

Same-Day
Turnaround

Choose personalised care and clinical expertise that bring safety, peace of mind, and a better quality of life.

Regulated by the CQC, trusted by families, and built around each person’s unique journey.

Support for People with Multiple and Complex Health Needs

We provide care for young people and adults living with:

Long-term or progressive health conditions

Physical disabilities such as Multiple Sclerosis, Muscular Dystrophy, arthritis, cerebral palsy, bariatric care needs, or spinal injuries

Neurological conditions including Dementia, Parkinson’s, Motor Neurone Disease, stroke, cancer, acquired brain injury (ABI), and progressive diseases

Chronic illnesses such as diabetes, heart disease, and respiratory conditions

How We Can Support You

We provide specialist care at home to help people live safely, comfortably, and with greater confidence. Our approach combines tailored clinical interventions with the support and oversight of experienced registered nurses. This allows us to support people’s complex health needs in familiar surroundings, while improving daily life skills.

  • Oxygen delivery and suctioning
  • Cough assist in partnership with physiotherapists
  • Tracheostomy management
  • Non-invasive positive pressure ventilation (CPAP/BiPAP)
  • Invasive ventilation via NIPPY machines
  • NGT/PEG/gastrostomy management
  • Continuous or intermittent pump feeding
  • Stoma and catheter care
  • Bowel care and toileting support
  • Safe use of mobility aids
  • Skin integrity and pressure area care
  • Complex medication regimens, seizure management, and monitoring
  • Emotional and mental health support integrated within care plans

Care That Adapts to Each Person

Our adult complex care service is nurse-led, supported by trained healthcare assistants (HCAs) who deliver delegated healthcare tasks under direct clinical supervision.

Depending on the complexity of the care, support may be:

  • RGN-led, delivered directly by experienced Registered Nurses
  • HCA-led with clinical oversight, where carers are trained and supervised to carry out specialist tasks safely at home

This structure allows us to deliver flexible, clinically safe, and person-centred care in home settings, ensuring the right expertise is always in place.

People at the Centre of Care

Our approach starts with people – their goals, routines, and what truly matters to them. We focus on the whole person, going beyond basic care to support physical health, emotional wellbeing, and daily life.

By working closely with families, commissioners, and health and social care professionals, we build support that brings balance and stability into everyday life. Mental health support is integrated into each plan, recognising that wellbeing extends far beyond clinical care.

Clinical Governance & Training

Nurseline operates under a robust clinical governance framework, ensuring all delegated tasks meet CQC standards and NICE guidance.

HCAs undergo structured theoretical and practical training, competency signoffs, annual reassessments, and supervision. For complex interventions like PICC or PEJ care, staff follow aseptic non-touch technique, safe administration procedures, and escalation protocols.

 

Every care plan is supported by:

A named Clinical Lead (RGN)

Real-time training matrices and governance records

Regular audits and incident reviews

Collaboration with ICBs and multidisciplinary teams

Expert Clinical Teams

Our teams bring together clinical expertise and genuine compassion to deliver care that is safe, thoughtful, and responsive. Using evidence-based practice and innovative approaches, we ensure every person receives the right support, delivered with expertise and empathy.

Registered General Nurses

Occupational Therapists

Mental Health Nurses

Multimedia Specialists

Why Families Choose Us?

CQC-regulated provider with UK-wide coverage

Nurse-led care models built on clinical governance

Rapid response and same-day turnaround where needed

Evidence-based, personalised care plans

Robust training, oversight, and partnership with professionals

Expert clinical care, trusted partnerships, better lives - together.

Case Study: L’s Journey

L, a young girl with multiple health needs, required constant clinical support during school hours. Nurseline provided a dedicated Registered Nurse to support her daily.
As a result, she returned to full-time education, joined activities like swimming, reduced hospital admissions, and regained independence – while her family restored balance at home .

Make a Referral

Contact our Referrals and Admissions Associate Director – Gareth Goundrill, by filling out the form.

Gareth Goundrill

Referrals and Admissions Associate Director


Make a Referral

Contact our Referrals and Admissions Associate Director, Gareth Goundrill, by filling out the form.

Gareth Goundrill

Referrals and Admissions Associate Director