Person-Centred Support When It Matters Most
In crisis, we act fast – bringing consistent care, skilled teams, and support in the community that helps people rebuild stability, hope, and purpose.
Therapeutic and trauma-informed care to support recovery and active life in the community
Short-term, therapeutic environments to support adults transitioning from hospital settings into more independent community life
Personalised support for lasting stability, progress, and a better quality of life
Ensuring safe transitions from hospital to community, with expert teams ready to step in at the right place and time
Therapeutic and nurse-led care designed around the needs of young people and adults with eating disorders
Providing in-depth understanding of a person’s needs, behaviours, and environment to guide meaningful, safe, and consistent care
Rapid response by trained teams to manage and de-escalate urgent crises, prioritising safety and stability
Team you can rely on
Support
Workers
Positive Behaviour Support (PBS) Specialists
Community Psychiatric
Nurses (CPNs)
Registered Mental Health Nurses (RNMs)
It is much more than care. Through mental health support, we create pathways for people to heal from trauma and rediscover meaning in life.
What Families Say about Us
I have no concerns at present. I am very happy. If I had concerns, I would feel comfortable speaking to the office team about them and feel confident they would listen to me and resolve any issues identified.
Person we support
I am very happy with the carers who support me, and I think they do a great job. Sonia and Caroline are great.
Person we support
I am very happy with the support I am receiving from Nurseline Community Services Gloucester.
Person we support
I have always been happy with the support being provided to my son by the care team!
Parent
My family member felt very supported by Nurseline Community Services, and it made a real difference during a difficult time. It also gave me peace of mind as a parent.
Family member
“We can go out whenever Ben wants to as a family, we can go and eat in restaurants, we can go to a game, shop, we can go swimming. There’s lots of things we are more able to do now than we ever could, just the two of us.”
Hazel
“Nurseline have kept the team very consistent which has allowed my daughter to form good relationships and feel safe and settled in her home. I have found the staff to be kind, caring and approachable, supporting my daughter with compassion.”
Crispin Evans
“One of the most important things that has happened since we’ve had Nurseline Community Services come into our lives is that I’m Ben’s mom again.”He’s so much happier now.”
Hazel
“Family has been kept up to date and always welcomed by the staff. I have been delighted with the service from the team.”
Jacqui Reddan
“Since we’ve had Alfie and Tendai come into our lives, it’s made life so much easier. I have the freedom to do my hobbies. Ben can express himself as a young man.
He’s so much happier now.”
Hazel
“Helping our son to be more independent and good care and support.
Bringing his self harming down.”
Helen
“I am able to have life, I am able to go out, do my hobbies, enjoy life, see my friends, have a relationship. I enjoy being mummy and I can enjoy being Hazel.”
Hazel
Building New Beginnings Together
Meet J, a young man living with a learning disability and multiple care needs. With an immense passion for exploring and learning new things, J enjoys playing football, golf and going fishing. Yet, his life was once filled with challenges and unpredictable circumstances.
As J also happens to live with epilepsy, a chromosomal disorder, and is autistic, his needs were often neglected and unrecognised. This often led to displaying behaviours of concern, making his care journey complex and inconsistent.
Quality Assurance
Our Quality Assurance commitment ensures the highest standards of care through:
- Regular reviews and independent monitoring
- Gathering and acting on feedback
- Continuous improvement of services
- Delivering safe, effective, and person-centred support
Safeguarding
Safety begins with respect. We protect the human rights, dignity, and wellbeing of every person we support – and every member of our care team – by creating a culture where people feel safe, listened to, and valued for who they are.
We are here to support you 24 hours a day,
seven days a week.
Blogs & News
We believe providing accurate and timely information through our Blogs and News category can help build trust.
We create helpful content that provides value and helps people stay informed.
When was the last time you noticed behaviour that felt unpleasant and paused to ask…
Pathological Demand Avoidance (PDA) is best described as a demand-sensitivity behavioural pattern. It’s sometimes seen…
Key Takeaways Why do autistic children struggle to sleep? The truth is, everyone can experience…
Gareth
Goundrill




