We have an emergency on-call available at all times. We make the difference with our 2-hour turnaround guarantee.
365 days a year, 24 hours a day, 7 days a week.

Our Services

Our Person-Centred Care

In times of crisis, our goal is to provide people with mental health care needs with fast response, high-quality services and consistent care teams that lead to positive outcomes and regaining purpose in life.

High-Quality & Person-Centred Care

Providing Care Quality Commission (CQC) regulated, short-term services tailored to meet the mental health needs of individuals across various age groups, between 0-65+ years. Grounded in the principles of Positive Behaviour Support (PBS), outcome-based and humane approaches, our team is dedicated to improving people’s health outcomes after encountering a crisis.

Our proactive team includes the following:

Our mission is to prioritise people’s needs, tailor our care services and advocate for human rights.
We keep in touch with families and friends to ensure the people we serve feel supported and connected, providing genuine and continuous care on their recovery journey.

Our Services

At Nurseline Community Services, we deliver person-centred care packages with above-average expertise and service in your own home.

Need immediate assistance with crisis management?

Our expert Fast Response team is at your service, ready to de-escalate any crisis situation within 24-48 hours.

We provide expert care and support for the following:

Putting people at the centre of our nurse-led services and responding swiftly through our Fast Response Team to achieve positive outcomes in their lives.

Meet Our In-House Therapy Team

At Nurseline Community Services, we are proud to have a dedicated in-house team of experienced therapists. Our therapists are passionate about providing personalised care, ensuring that each person receives the support they require.

Whether it’s speech and language therapy, Positive Behaviour Support, or mental health support, our team is here to help you on your journey.

How We Can Support You

Our primary responsibility is to be proactive and ready to manage any crisis situation and respond effectively to de-escalate crisis situations.

Our team will quickly assess the crisis and determine the severity and complexity of the situation. We activate the crisis management process on the same day, which outlines the steps to be taken during a crisis with close collaboration and partnership with social workers and the care team to create a comprehensive care plan based on our assessments.

This helps us identify potential risks and adapt our approach to suit the individuals’ specific needs, since building trust and strong relationships between the families of the people we serve and our dedicated teams of clinicians are our priorities.

We strive for people to have positive outcomes and live life with enhanced independence and serenity in their homes and communities.

We provide a Fast Response Service 24/7, with a 2-hour turnaround guarantee.

Our training empowers clinicians to become the best version of themselves, building a bridge to exceed in their roles, and experience both expertise and leadership.

Our Fast Response Team

Provides 24/7 support every day of the year

Guarantees to form an initial crisis assessment within 2 hours of your call

Supports you with crisis intervention, prevention and crisis management with highly trained and qualified clinicians.

Uses proactive, active, and reactive approaches structured to crisis intervention management and de-escalation rooted in our best practices

Encourages the person they serve to begin their recovery journey by initiating behaviour-supporting approaches

Creates a therapeutic environment for the individuals they support wherever possible

Our team have the skills and expert training to prevent crises and apply therapy strategies for effective crisis management and de-escalation

24-Hour Support From Our Clinicians

Our clinicians deliver unmatched support and can assist you with:

We provide person-centred care and support for the following:

Are You Seeking a Reliable Mental Health Provider to Manage and De-Escalate Crisis Situations?

Nurseline Community Services are the first choice for tailored and personalised services implementing outcome-based approaches to helping people with complex care needs to regain well-being and meaningful purpose.

Due to our expert and caring clinicians and their consistent nurse-led service, people can live more independently in their own homes and communities after encountering a crisis situation.

We provide support across the UK with Bristol, Birmingham, and Gloucester offices.

What Makes Us the Right Choice?

When you choose us, you will get fast and efficient crisis management and de-escalation plans that prioritise the safety and well-being of the people we support and our support teams.

Our highly trained clinicians approach each situation with kindness and humanity, ensuring that our high-quality, nurse-led services are delivered with respect and dignity towards the people we serve.


Contact us now and get tailored and nurse-led support across the UK.

We are available 24/7