From Crisis to Recovery, Together
Specialist mental health care delivered at home and in the community, supporting people to recover with safety, dignity, and trust.
Bespoke and personalised care plan
Same-Day Turnaround
Specialised Community Mental Health Care
2025 White Paper Publication: What people truly need is a system that listens.
Real stories. Real pressures. Real change needed.
Rapid response is just the first step
Recovery is the path we walk together.
The right support at the right time can change a life
If someone is experiencing escalation, a breakdown in support, or is at risk of unnecessary admission, out-of-area placement, or delayed discharge, we are ready to step in.
When Everyone Else Steps Away, We Stay Committed
When every option feels lost and the future feels uncertain, that’s when we step in. Through crisis response, transition homes, and long-term support, we walk with people as they rebuild stability, rediscover purpose, and move toward recovery.
Believing in every person, nurturing every potential,
as long as it takes!
Person centered care
Outcome - based approach
Nurse-led care
Evidence based practices
Trauma- Informed Approach
Multidisciplinary Support
Reducing restrictive practices
Proactive approach
Trust and Hope
Safety and Stability
Quality of life
Belonging
Health and wellbeing
Choice
Community integration
Relationship

Regulated by the CQC, trusted by families, and built around each person’s unique journey.
It is much more than care. Through mental health support, we create pathways for people to heal from trauma and rediscover meaning in life.
What Families Say about Us
I have no concerns at present. I am very happy. If I had concerns, I would feel comfortable speaking to the office team about them and feel confident they would listen to me and resolve any issues identified.
Person we support
I am very happy with the carers who support me, and I think they do a great job. Sonia and Caroline are great.
Person we support
I am very happy with the support I am receiving from Nurseline Community Services Gloucester.
Person we support
I have always been happy with the support being provided to my son by the care team!
Parent
My family member felt very supported by Nurseline Community Services, and it made a real difference during a difficult time. It also gave me peace of mind as a parent.
Family member
“We can go out whenever Ben wants to as a family, we can go and eat in restaurants, we can go to a game, shop, we can go swimming. There’s lots of things we are more able to do now than we ever could, just the two of us.”
Hazel
“Nurseline have kept the team very consistent which has allowed my daughter to form good relationships and feel safe and settled in her home. I have found the staff to be kind, caring and approachable, supporting my daughter with compassion.”
Crispin Evans
“One of the most important things that has happened since we’ve had Nurseline Community Services come into our lives is that I’m Ben’s mom again.”He’s so much happier now.”
Hazel
“Family has been kept up to date and always welcomed by the staff. I have been delighted with the service from the team.”
Jacqui Reddan
“Since we’ve had Alfie and Tendai come into our lives, it’s made life so much easier. I have the freedom to do my hobbies. Ben can express himself as a young man.
He’s so much happier now.”
Hazel
“Helping our son to be more independent and good care and support.
Bringing his self harming down.”
Helen
“I am able to have life, I am able to go out, do my hobbies, enjoy life, see my friends, have a relationship. I enjoy being mummy and I can enjoy being Hazel.”
Hazel
Trauma-Informed Urgent Crisis Response, 24/7
In the most challenging moments, we bring stability, reassurance, and expert support through:
Rapid Response Teams
Our rapid response teams respond swiftly to stabilise crisis situations and protect people’s safety and wellbeing.
Trauma-Informed Approach to Recovery
Created to stand with people through every step of healing – restoring safety, rebuilding trust, and opening pathways to hope and meaning.
Multidisciplinary Support
Each plan begins with the person – and revolves around the person, supported by a team of community psychiatric nurses, Positive Behaviour Support specialists, multimedia support and occupational therapy.
Community Mental Health Support
Through the support of registered mental health nurses and experienced healthcare assistants, people rediscover stability, confidence, and community connection.
Trustworthy, consistent care prevents setbacks
Saving people time, energy, and resources.
Our Care Options
Supporting people of all ages, including urgent care solutions for children and young people in complex situations with multiple needs.
Supporting people with person-centred care across the UK.
Urgent Crisis Response
Our expert Fast Response team is at your service, ready to de-escalate any crisis situation within 24-48 hours.

Why Nurseline Community Services
Highly effective urgent crisis response
Personalised care plans
High-quality and consistent
care
Evidence-based practices
Flexible and innovative care and support
People We Support
Get in Touch
Do you have a general enquiry or want to reach out?
Our team is here to help with any questions or requests you might have.

