A Support System That Adapts to the Person
How well do we know the person we are supporting?
Besides a learning disability, the people we serve may have physical or mental health needs or experience their surroundings in a sensory-rich way, in a way that asks for additional support.
Our support begins with assessing the person, getting to know their wants, needs, goals and aspirations. Then we create care plans that directly support these preferences, because these details matter towards the journey of achieving positive outcomes. That way, we are able to develop stabilising, person-centred environments that encourage each person to live a life built on their terms, and that feels meaningful to them.
The Learning Disability Model of Support
Knowing the health and social history and sensory preferences, our clinicians, Learning Disability nurses and therapists work with the supported person, their families, and stakeholders to co-design the support. We aim to ensure responsive care, including strategies to reduce any potential barriers to community involvement.
Our learning disability support includes:
Positive Behaviour Support (PBS)
- Highly trained PBS specialists
- Understand and manage the function of behaviours that concern
- Monitor and adjust behaviour
Speech and Language Therapy
- Highly trained speech and language therapists
- Provide tools like PECS, Talking Mats, Makaton, AAC.
- Communication care plans
Occupational Therapy
- Support in building life skills, sensory regulation, and community-based activities
- Adapting home environments to be more supportive and inclusive
- Developing sensory profiles and sensory regulation plans, where needed
Specialist Clinical Support by Learning Disability Nurses
- Support smooth transitions from the hospital to the community, ensuring safety and continuity of care.
- Supporting people who experience health-related anxieties or trauma from past experiences.
- Evidence-based approaches
Led by a Multidisciplinary Team
We bring together the right professionals to provide holistic care and evidence-based support.
Our team includes:
Community Psychiatric Nurses (CPNs)
For medication oversight, risk planning, and mental health input
Positive Behaviour Support Specialists
For behaviour assessments and tailored interventions
Learning Disability Nurses and Specialist HCAs
To provide day-to-day therapeutic support
This multidisciplinary model ensures every area of support is covered – from emotional regulation to daily living skills.
Why Families Choose Us?
We have experienced and skilled nurse-led teams, a Rapid Response service delivering crisis support. Our care teams encourage people with a learning disability and their families to make decisions about their care and participate in the care planning.
Experienced MDTs with PBS and trauma-informed training
De-escalation support in the home or community settings
Seamless coordination with local authorities and care providers
Care Journeys That Redefine Support
Supporting J’s transition was very eye-opening. J was a lovely, caring, and kind individual who always loved to explore. The clinician’s unwavering dedication to J and his transition was genuinely inspiring and showed their support’s true impact. We are all so grateful for the team and wish J the best in the future!
Kallie, Care Coordinator

The Person
Meet J, a young person who lives with a learning disability and multiple needs, with the heart of an explorer.
Strengths
J loves football, golf and fishing, which bring immense joy.
Challenges & Support
J additionally lives with epilepsy, a chromosomal disorder, and is autistic. He experienced overwhelming anxiety, leading to behaviours of concern. Our PBS specialists focused on the underlying triggers through affirming and practical strategies and interventions. The constant presence of his grandparents remained a cornerstone of our strategy, since J shares a strong bond with them.
The Outcomes
- J’s transition went smoothly, and now he lives in a supported living residency, which he considers his own home.
- Significant improvement in J’s overall well-being and family relationships
When care is consistent, patient, and shaped around the person’s needs and experiences, challenges start to reduce, and positive outcomes tend to follow.