Case Studies
Read all our impact stories of the people we support. How our clinicians helped transform the lives of the people we support.
Kelly’s care journey is a powerful example of how person-centred care enables people to transform their lives on their own terms. Living with autism, complex PTSD, and attachment challenges, Kelly experienced behaviours of concern that affected her ability to thrive in daily life. During the COVID-19 pandemic, she found herself in a secure unit after a series of unsuccessful placements, making it challenging for her to feel safe and confident. When Nurseline Community Services began supporting Kelly, a holistic approach focused on building trust and confidence, regaining independence, and providing emotional support.
Kelly’s journey underscores the importance of person-centred care, recognising each person’s unique needs and potential.
Kelly’s Care Journey to Independence and Growth
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L's Path to Joyful Living Through Nurse-led Care
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This case study highlights how Nurseline Community Services provided essential nursing support for a young girl with complex health needs, allowing her to attend school full-time and significantly improving her quality of life. The dedicated care reduced emergency hospital visits and enabled her mother to return to work, positively impacting the entire family. This story demonstrates the importance of specialised, compassionate care in enhancing the lives of people with diverse health needs and their families.
‘It was difficult because she just wanted to stay in her bedroom. And then, over the weeks, that extended from the bedroom to other parts of the house, to the garden, and then it gradually went to being able to go out and have lunch.’
-Lesley Robins, Community Psychiatric Nurse, Nurseline Community Services
Lisa's New Beginning
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Overcoming Complex PTSD: A Success Story of Positive Behaviour
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“At the start, I wasn’t too sure about certain staff, but I have grown close to them. Staff have been persistent with me and learned my likes and dislikes – even how I like pancakes.”
– C
Supporting J’s transition was very eye-opening. J was a lovely, caring, and kind individual who always loved to explore. The clinician’s unwavering dedication to J and his transition was genuinely inspiring and showed their support’s true impact. We are all so grateful for the team and wish J the best in the future!
Kallie – Care Coordinator
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The journey of E.E.
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She transitioned from not having any items in her room to having all items and having a full house to going out eating out, managing noisy places and crowds using cutlery, cooking for herself with supervision and from 3:1 observation to transitioning to a 2:1.
Beatrice Mapanzure, RMN says
One of the most important things that has happened since we’ve had Nurseline Community Services come into our lives is that I’m Ben’s mom again.
Hazel says
HAZEL, BEN'S MUM
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